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Whether you need guidance on launch monitors, help with your simulator setup, or have a question about an order, we are ready to assist.
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Frequently Asked Questions
How long does shipping take for launch monitors and simulators?
Most in-stock items ship within 1 to 2 business days. Standard delivery typically takes 3 to 7 business days depending on your location. Orders over $100 qualify for free shipping.
Can I track my order after it ships?
Absolutely. Once your order ships, you will receive an email with a tracking number and a direct link to follow your package. If your tracking information has not updated after 48 hours, feel free to contact us and we will look into it.
What is your return policy on golf equipment?
We offer a straightforward return window on most products. Items must be in their original packaging and unused condition. Reach out to our team to initiate a return, and we will walk you through the process step by step.
Can I exchange a product for a different model?
Yes, exchanges are available for items in new, unopened condition. Contact our support team and let us know which product you would like instead. We will arrange the swap and cover the details so the transition is seamless.
How do I choose the right launch monitor for my setup?
The best launch monitor depends on your space, budget, and whether you plan to pair it with a full simulator. Our team can help you compare features like accuracy, portability, and software compatibility. Send us a message with your goals and we will recommend the ideal match.
What size impact screen and enclosure do I need?
Screen and enclosure sizing depends on your ceiling height, room width, and the distance from your hitting area to the screen. We recommend a minimum ceiling height of 9 feet for a comfortable swing. Share your room dimensions with us and we will suggest the right combination.
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Fast Response
Every message receives a thoughtful reply within one business day, often sooner during weekday hours.
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Quality Guaranteed
We stand behind every launch monitor, impact screen, and club set with dedicated product support.
Free Shipping
Orders of $100 or more ship free across the contiguous United States with tracking included on every package.
